About PRO AID

We're on a mission to make home services simple, reliable, and trustworthy. From plumbing to electrical — we connect you with verified professionals who get the job done right.

Who We Are

Driven by Purpose

Connecting customers with trusted technicians for simple and reliable home services.

Our Mission

To connect homeowners with trusted, skilled technicians — making home maintenance and repair accessible, transparent, and stress-free for everyone.

Our Vision

To become the most trusted home services platform in America — where every technician thrives and every homeowner feels confident in the service they receive.

50K+

Services Completed

2,500+

Verified Technicians

98%

Customer Satisfaction

24/7

Support Available

Our Values

What We Stand For

Our core values guide how we choose technicians and deliver reliable service to customers.

Trust & Safety

Every technician is background-checked, licensed, and insured. Your safety is non-negotiable.

Quality First

We maintain high standards through rigorous vetting, ongoing training, and customer feedback.

Speed & Reliability

From booking to completion, we deliver fast, dependable service you can count on every time.

Customer Obsession

Every decision we make starts with one question — how does this improve our customers' experience?

Community Impact

We empower local technicians with steady work and fair pay while serving the communities they live in.

Transparency

Upfront pricing, honest communication, and no hidden fees. What you see is what you get.

Our Team

Meet Our Team

The people behind PRO AID — dedicated to connecting you with trusted home service professionals.

James Mitchell

James Mitchell

CEO & Founder

With 15+ years in the home services industry, James founded PRO AID to bridge the gap between skilled technicians and homeowners.

Sarah Chen

Sarah Chen

Head of Operations

Sarah ensures every service runs smoothly, from booking to completion. She brings a decade of operations management expertise.

David Okafor

David Okafor

CTO

David leads our technology team, building the platform that connects customers with verified technicians instantly.

Maria Rodriguez

Maria Rodriguez

Customer Success Lead

Maria and her team are dedicated to making every customer experience exceptional, with a 98% satisfaction rate.

Ready to Get Started?

Whether you need a service or want to join our team of skilled technicians, we're here to help.